Senior Product Marketing Manager


Play a starring role in the future of our vertical SaaS business, Shopmonkey—the leading automotive shop management platform. Bring your product marketing superpowers to accelerate growth and change the game of automotive service care. We have TWO openings for Senior PMMs in the San Francisco area. Please note this is a hybrid role, with in-office expectations on 2 days/week in the Marin County, California WeWork office. 

Reporting to the Sr. Director of Product Marketing, the successful PMM in this role will apply a full range of product marketing skills—product positioning, messaging, sales enablement, market research, product launches, GTM strategy, storytelling, and more. You possess a strong mindset focused on the solution and the buyer, the ability to translate technical capabilities into customer value, and a demonstrated record of taking compelling narratives to market. You are able to lead and influence cross-functional teams, including sales, marketing, product management, and customer success, to drive successful business outcomes.

At Shopmonkey, our vision is to help every automotive repair shop thrive. With immense organizational clarity and commitment to realizing our vision, this is just the beginning. On the Shopmonkey Marketing team, we deliver powerful results that support our vision. We have high expectations, high trust, and high accountability. And a lot of fun along the way! Join us.

You’ll have the opportunity to:

  • Drive ambitious go-to-market plans with stakeholders across product management, product design, sales, customer success, and enablement
  • Own intelligence and champion our customers—be the expert on our buyers, our market, and our competition
  • Continuously refine, validate, codify, and evangelize value-based positioning and segmentation for our audiences
  • Develop and validate persona-based messaging on which you’ll train and standardize the company
  • Deliver sales toolkits and processes that optimize our Revenue team’s ability to sell
  • Content and campaign strategy, creation, and delivery: Create relevant content (blogs, guides, whitepapers), concept-integrated campaigns, and other vehicles (webinars, newsletters) that drive new business pipeline and engage customers
  • Set and measure your work against key performance indicators and report on weekly progress
  • Drive buyer and market research to inform value proposition, messaging frameworks, and persona development for new product offerings and adjacent market opportunities

We are looking for people who have:

  • Demonstrated accountability for revenue impact
  • Superb written, storytelling,  and verbal communication skills
  • Highly articulate and diplomatic, able to advocate for a course of action with supporting data and gracefully make arguments
  • Ability to listen and build authentic connections with others
  • Always curious, always learning, not afraid to ask questions
  • BS/BA and 6+ years of B2B SaaS experience in product marketing
  • Strong attention to detail yet able to understand and influence larger business strategy
  • Outstanding prioritization and organization skills, undaunted by fast-paced environments
  • A humble, dependable, transparent team player

In the United States the range is typically a salary of $160,000-$170,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.

Why Shopmonkey? 

Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees) Other benefits vary upon location outside the United States, and employment status):

💪🏼 Health & Wellness 

  • Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
  • Short term and long term disability
  • Employee assistance program
  • Reimbursement for a personal health and wellness membership
  • Generous parental leave
  • 401(k) available upon hire

✈ Time Off 

  • 11 paid holidays
  • Flexible time off – take the time off you need!

🥰 Giving Back 

  • Matching donations for approved charitable organizations
  • Group volunteer efforts

🌟 Personal & Professional Development 

  • Weekly internal product & company training sessions
  • Monthly events & education activities focused on DEIB, personal and/or professional development
  • Individual career progression plans and leadership/management training

Check out our founder’s storylife page, or hear from real employees about what it’s like to work at Shopmonkey.

Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.

About the Industry

The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.

About Shopmonkey

Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.

Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the global car repair market, estimated to be worth more than $500B.

In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.

In 2022, Shopmonkey was named #4 on Forbes’ annual ranking of America’s Best Startup Employers list (and #1 in Business Products & Software Services).

Shopmonkey was once again named as one of America’s Best Startup Employers by Forbes in 2023 and 2024.

Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.

Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at