Field Service Technician

Mitsubishi Electric Power Products, Inc.

Position Summary

MEPPI’s Substation Division is looking for an experienced Power Transformer Field Service Technician to provide installation, maintenance, testing, troubleshooting, repair and training for Substation Division (SSD) supplied equipment.

Essential Functions

  • Prepare and/or follow plans for work to be performed at customer sites. Coordinate planned work with customers and contractors.
  • Assist with assembly of equipment including scheduling, assembly techniques and quality control. Perform and/or provide technical direction of installation, testing, trouble-shooting and repair work at customer sites.
  • Conduct onsite investigation of equipment performance to determine cause or contributing factors.
  • Communicate findings to and coordinate problem resolution with MEPPI’s Project, Engineering and Sales groups.
  • Communicate findings and proposed resolutions to customers regarding equipment.
  • Prepare documentation and reports regarding customer equipment problems and site visits.
  • Conduct customer and contractor training for installation, operation, and maintenance of equipment.
  • Inventory and organize storage, moving, unpacking and staging of equipment. Perform field checks of equipment, site dimensions and tolerances.

Qualifications

  • Associate’s Degree in Electrical Engineering or related technology field with 3 to 5 years’ experience with assembly/manufacturing/maintenance in utilities, or equivalent education and experience.
  • Intermediate knowledge of installation, maintenance, troubleshooting, testing and repair of substation or similar products.
  • Ability to read and understand technical drawings, blueprints, electrical schematics and bills of materials.
  • Advanced analytical and problem solving skills.
  • Advanced interpersonal communication skills required to communicate with customers, employees, and vendors.
  • Advanced computer skills, emphasizing knowledge of MS Office products, MRP/ERP systems and company timekeeping and expense reporting systems.

Source