Clearing your website cache means removing stored copies so the site can generate or fetch the latest version again. This is useful after edits, design changes, plugin updates, CSS changes, image replacements, redirects, SSL fixes, or migration work.
The tricky part is that your site may have more than one cache layer.
Start With the Symptom
Before clearing everything, identify what looks wrong.
Ask:
- Is the old content visible only to you?
- Do visitors also see it?
- Is one page affected or the whole site?
- Is the issue text, images, layout, forms, or redirects?
- Does it happen on mobile, desktop, or both?
- Did the site recently move or change DNS?
This helps you decide which cache layer to clear first.
Clear Browser Cache
Your browser may keep old images, scripts, stylesheets, or pages.
Try:
- Private browsing window
- Another browser
- Another device
- Hard refresh
- Clearing cached files in browser settings
If the new version appears in a private window, the issue may be local to your browser.
Clear WordPress Cache
If your site uses a WordPress caching plugin, look for a button such as:
- Clear cache
- Purge cache
- Delete cache
- Empty cache
- Clear all cache
The wording depends on the plugin.
After clearing, test the page as a logged-out visitor. Administrators may see a different version from visitors because caching rules often treat logged-in users differently.
Clear Page Builder or Theme Cache
Some page builders and themes generate their own files for CSS, templates, or layout assets.
If text updates appear but design changes do not, check:
- Page builder cache
- Regenerated CSS files
- Theme cache
- Optimization settings
- Minified CSS or JavaScript
Clear or regenerate those assets, then test again.
Clear Hosting Cache
Some hosting products include server-level cache.
If your site is hosted through Tech Help Canada Hosting, sign in through the Tech Help Canada Hosting portal and open the related hosting product area. Cache controls depend on the hosting product and site setup.
Hosting cache may affect visitors even when your browser and WordPress plugin cache have been cleared.
Clear CDN Cache
If your site uses a CDN, it may store images, scripts, stylesheets, and sometimes full pages.
Look for a purge or cache clear option in the CDN dashboard.
If only one page or asset is outdated, clear that specific URL if the tool allows it. If many pages are outdated, a broader purge may be needed.
Clear Object Cache Carefully
Some WordPress sites use persistent object cache. This stores data used by WordPress and plugins to reduce repeated database work.
Clearing object cache can help after plugin changes, database updates, migration work, or strange dashboard behavior. It can also temporarily increase server work while cache rebuilds.
If you do not know whether your site uses object cache, ask your hosting provider or developer before changing technical settings.
Do Not Clear Cache as the Only Fix
Cache can hide or reveal problems, but it does not solve every issue.
If a form is misconfigured, clearing cache will not fix the form settings. If DNS points to the wrong server, clearing WordPress cache will not fix DNS. If the site has mixed content, clearing cache may only make the warning appear again.
Use cache clearing after you know what changed.
Test After Clearing
After clearing cache, test:
- The affected page
- Homepage
- Contact page
- Forms
- Menus
- Mobile view
- Logged-out view
wwwand non-www, if relevant- HTTP and HTTPS, if relevant
If the issue returns, the old content may be coming from another cache layer or from the source content itself.
A Safe Cache Clearing Order
- Test in a private window.
- Clear browser cache.
- Clear WordPress plugin cache.
- Clear page builder or theme cache.
- Clear hosting cache.
- Clear CDN cache.
- Clear object cache only when appropriate.
- Retest as a logged-out visitor.
If you are working on a WordPress site and still need hosting, you can explore WordPress hosting through Tech Help Canada Hosting.

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