Bluehost is replacing CodeGuard with Xcitium as its website backup partner. A Bluehost help article updated Sept. 28, 2026, says the switch will occur automatically at the customer’s next renewal date, with no manual action required to initiate the change.
Bluehost also says the current package, feature set and pricing remain the same for the migration. The company’s Nov. 9, 2026 product post introduces Xcitium as a website backup solution with automated daily backups, continuous monitoring and flexible recovery options.
The main risk is old backup access
Bluehost’s migration FAQ says backups stored in CodeGuard will be permanently deleted once the service expires and cannot be recovered afterward. Bluehost also says CodeGuard cannot be continued after the current plan expires and that extensions are not available. The article recommends downloading all important CodeGuard backups before renewal and storing them in a secure location.
The Xcitium service may begin automatically at renewal, but the older CodeGuard recovery points should not be treated as a migrated archive unless Bluehost confirms that for a specific account. For businesses that only discover data loss weeks later, losing old restore points can matter as much as whether the new backup tool is active.
Settings and multi-site accounts need checking
Bluehost says existing backup settings will not automatically transfer. After the migration, customers need to log in to the Xcitium dashboard, reconfigure backup settings, set schedules and preferences, and verify that backups are running.
There is a second wrinkle for multi-site accounts. Bluehost says the primary website will be automatically configured to begin backups on Xcitium, while additional websites need to be completed individually in the Xcitium account. That distinction is easy to miss in an automatic migration announcement and could leave secondary sites with weaker coverage if no one checks them after renewal.
Xcitium features and plan limits
Bluehost’s product post describes Xcitium as a centralized backup and monitoring solution with automated daily backups, incremental backups, database backups, full-site restore, file-level restore, change notifications, on-demand backups on higher tiers, priority queuing on higher tiers, multi-website support and cloud-based storage.
Bluehost lists four Xcitium plan levels in its product post: Basic, Deluxe, Professional and Pro+. The listed monthly renewal prices are $3.99, $4.99, $8.99 and $19.99, with storage limits of 1 GB, 5 GB, 10 GB and 25 GB and website limits of 5, 10, 25 and 100. A separate Bluehost support page says plan and pricing details are subject to change and that the Bluehost Portal should be used for current pricing.
Retention wording is not fully aligned
One public detail deserves caution. Bluehost’s Nov. 9 product post says every Xcitium plan includes unlimited backup retention and says backup versions are stored without automatic expiration. A Bluehost support article updated June 30, 2026, about viewing Xcitium backup history says backups are stored for 90 days only and older backups are automatically deleted.
Those statements may reflect different product contexts, account types or support-page timing, but Bluehost’s public materials do not reconcile them. Site operators that rely on long-term restore points should confirm the retention rules shown in the Xcitium dashboard or with Bluehost support before treating the service as a long-term archive.
Storage can also pause protection
Bluehost’s Xcitium storage-upgrade support page says automatic backups stop running when Xcitium backup storage reaches 100% of its allocated capacity. It also says new website changes are not backed up while the account is at capacity and recent changes may not be recoverable if an issue occurs.
During a migration, that detail is worth pairing with the plan-matching promise. Backup continuity does not guarantee that future backups keep running if storage fills. Bluehost says protection resumes once additional storage is available, either by upgrading storage or clearing space, depending on the account options available.
What affected Bluehost customers should verify
For Bluehost customers still using CodeGuard or newly moved to Xcitium, the useful checks are narrow and concrete:
- Download important CodeGuard backups before the renewal or expiry date shown in the Bluehost Renewal Center.
- After renewal, confirm that Xcitium is active and that at least one backup has completed successfully.
- Recreate schedules, preferences and any custom backup settings that existed in CodeGuard.
- Check every additional website in the account, not only the primary site.
- Review Xcitium storage usage and backup history so storage limits or failed backup attempts do not go unnoticed.
- Confirm retention rules directly in the Xcitium dashboard, especially if older restore points are part of the site’s recovery plan.
For customers deciding whether to renew their hosting, Tech Help Canada’s Bluehost review breaks down renewal prices, plan features, and paid add-ons.
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