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Account Member guide

Web Design and Development

WordPress Site Looks Broken After an Update: What to Do First

May 12, 2026 by Tech Help Canada Staff
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If your WordPress site looks broken after an update, stay calm and avoid changing many things at once. The cause may be a plugin conflict, theme issue, cache problem, PHP …

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Business Email vs Gmail: What Should a Small Business Use?

May 12, 2026 by Tech Help Canada Staff
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A personal Gmail address can work when you are testing an idea or handling casual communication. For a business people need to trust, domain-based email is usually the better long-term …

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How to Connect Your Business Email to Gmail or Outlook

May 12, 2026 by Tech Help Canada Staff
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Connecting business email to Gmail or Outlook can mean a few different things. You may want to use Outlook with Microsoft 365, add a mailbox to the Gmail app, send …

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How to Create a Business Email Address With Your Domain

May 12, 2026 by Tech Help Canada Staff
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A business email address uses your domain after the @ symbol, such as hello@yourbusiness.ca or bookings@yourbusiness.ca. It looks more consistent than using a personal email address, and it gives your …

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SPF, DKIM, And DMARC Explained for Small Business Owners

May 12, 2026 by Tech Help Canada Staff
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SPF, DKIM, and DMARC are email authentication settings for your domain. They help receiving mail systems decide whether a message that claims to come from your domain should be trusted. …

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What Are MX Records?

May 12, 2026 by Tech Help Canada Staff
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MX records are DNS records that tell the internet where to deliver email for your domain. If someone sends a message to hello@yourbusiness.ca, the sending mail system checks your domain’s …

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What to Check Before Changing Email DNS Records

May 12, 2026 by Tech Help Canada Staff
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Email DNS records control how your domain sends, receives, verifies, and routes email. A small change can affect every mailbox on the domain, so it is worth slowing down before …

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Why Your Business Emails Are Going to Spam

May 12, 2026 by Tech Help Canada Staff
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If your business emails are landing in spam, the cause is not always one obvious mistake. Mailbox providers look at many signals before deciding where a message should go. You …

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Why You’re Not Receiving Emails After Changing DNS

May 12, 2026 by Tech Help Canada Staff
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If your website still works but email stops arriving after a DNS change, the most likely issue is that one or more email records were changed, removed, or added in …

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How to Fix Mixed Content Warnings in WordPress

May 12, 2026 by Tech Help Canada Staff
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Mixed content warnings usually mean your WordPress site is loading over HTTPS, but one or more files on the page still use HTTP. The SSL certificate may be working, but …

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How to Force HTTPS on Your Website

May 12, 2026 by Tech Help Canada Staff
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Forcing HTTPS means sending visitors from the unsecured http:// version of your website to the secure https:// version automatically. This should only be done after SSL is installed and working. …

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How to Protect Your WordPress Login Page

May 12, 2026 by Tech Help Canada Staff
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Your WordPress login page is one of the most common places attackers and automated bots will try first. They may guess passwords, test leaked credentials, or look for weak administrator …

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SSL vs HTTPS: What’s the Difference?

May 12, 2026 by Tech Help Canada Staff
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SSL and HTTPS are related, but they are not the same thing. An SSL certificate is part of what allows a website to use a secure connection. HTTPS is the …

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Website Security Basics for Small Business Owners

May 12, 2026 by Tech Help Canada Staff
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Website security is not one setting. It is a set of habits that reduce risk and make recovery easier if something goes wrong. For a small business, security affects trust, …

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What Is an SSL Certificate?

May 12, 2026 by Tech Help Canada Staff
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An SSL certificate helps protect the connection between a visitor’s browser and your website. When it is installed and working properly, your site can load with https:// instead of http://, …

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What Is Mixed Content in WordPress?

May 12, 2026 by Tech Help Canada Staff
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Mixed content happens when a WordPress page loads over HTTPS but some parts of the page still load over HTTP. The page is trying to be secure and insecure at …

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What to Do If Your Website Gets Hacked

May 12, 2026 by Tech Help Canada Staff
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If your website has been hacked, your first job is to stop the damage from spreading and preserve enough information to recover properly. Avoid making random changes or deleting files …

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Why Your Website Says Not Secure

May 12, 2026 by Tech Help Canada Staff
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A browser may show “Not Secure” when a website is not loading through a trusted HTTPS connection. This can happen even if the site looks normal to you. The warning …

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Why Your Website Still Says Not Secure After Installing SSL

May 12, 2026 by Tech Help Canada Staff
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Installing SSL is a major step, but it does not always finish the job. Your website can still show “Not Secure” if the certificate is not active for the right …

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Error Establishing a Database Connection: What It Means

May 12, 2026 by Tech Help Canada Staff
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“Error establishing a database connection” usually means WordPress cannot connect to the database it needs to load your website. WordPress uses files for code, themes, plugins, and uploads. It uses …

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Website Not Loading? First Things to Check

May 12, 2026 by Tech Help Canada Staff
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When your website is not loading, the first job is to narrow the problem. The issue might be your domain, DNS, hosting plan, SSL, WordPress, a plugin, a browser cache, …

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What Does a 403 Error Mean?

May 12, 2026 by Tech Help Canada Staff
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A 403 error means the server understood the request but refused to allow access. The page or file may exist, but the server is not willing to show it to …

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What Does a 404 Error Mean?

May 12, 2026 by Tech Help Canada Staff
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A 404 error means the server could not find the page or file requested by the browser. The website may still be online, but the specific URL does not lead …

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What Does a 500 Internal Server Error Mean?

May 12, 2026 by Tech Help Canada Staff
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A 500 Internal Server Error means the server ran into an unexpected problem and could not complete the request. The browser can reach the server, but the server cannot finish …

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What to Check Before Contacting Hosting Support

May 12, 2026 by Tech Help Canada Staff
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Before contacting hosting support, gather the details that help the support team understand the issue quickly. You do not need to diagnose everything yourself, but you should know what you …

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Why Your Website Is Showing an Old Version

May 12, 2026 by Tech Help Canada Staff
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If your website is showing an old version, the change may not be missing. It may be hidden behind cache, viewed from the wrong URL, saved as a draft, or …

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Why Your Website Is Slow After Launching

May 12, 2026 by Tech Help Canada Staff
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A website can feel fast during buildout and slow after launch. The launch may add real visitors, tracking scripts, larger images, forms, security tools, ads, redirects, email integrations, or caching …

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Why Your Website Loads on Mobile But Not Desktop

May 12, 2026 by Tech Help Canada Staff
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If your website loads on mobile but not desktop, the website may not be down for everyone. The issue may be tied to one browser, one network, cached data, a …

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WordPress White Screen of Death: What to Check First

May 12, 2026 by Tech Help Canada Staff
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The WordPress white screen of death is a blank screen where your site or dashboard should be. Instead of a normal page or a helpful error, you see a white …

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How Often Should You Back Up Your Website?

May 12, 2026 by Tech Help Canada Staff
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Your backup schedule should match how often your website changes and how much data you can afford to lose. A site that gets one page update a month does not …

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How to Back Up Your WordPress Website

May 12, 2026 by Tech Help Canada Staff
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Backing up a WordPress website means saving a restorable copy of the site. For most WordPress sites, that copy needs both the website files and the database. If you back …

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How to Clear Your Website Cache

May 12, 2026 by Tech Help Canada Staff
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Clearing your website cache means removing stored copies so the site can generate or fetch the latest version again. This is useful after edits, design changes, plugin updates, CSS changes, …

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How to Move Your Website to a New Hosting Provider

May 12, 2026 by Tech Help Canada Staff
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Moving a website to a new hosting provider means copying the website to a new server, testing it there, and then pointing the domain to the new location. The risky …

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Monthly Website Maintenance Checklist for Small Businesses

May 12, 2026 by Tech Help Canada Staff
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Monthly website maintenance keeps small problems from becoming urgent problems. The goal is to check the parts of your site that affect customers, leads, security, performance, and recovery. You do …

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Should You Update Your PHP Version?

May 12, 2026 by Tech Help Canada Staff
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In most cases, yes, your website should use a supported PHP version. PHP updates can improve security, compatibility, and performance. The part to avoid is updating blindly on a live …

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What Is FTP, And Do Small Business Owners Need It?

May 12, 2026 by Tech Help Canada Staff
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FTP is a way to transfer files between your computer and a web server. Website owners may hear about FTP when someone needs to upload files, download a backup, edit …

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What Is PHP, And Why Does Your Website Need It?

May 12, 2026 by Tech Help Canada Staff
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PHP is a programming language used by many websites. WordPress is built with PHP, which means your hosting server uses PHP to run WordPress, load themes and plugins, process forms, …

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What Is Website Caching?

May 12, 2026 by Tech Help Canada Staff
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Website caching stores a saved version of something so it can load faster the next time it is requested. Instead of rebuilding the same page, image, script, or database result …

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What to Check Before Moving a Website

May 12, 2026 by Tech Help Canada Staff
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Before moving a website, slow down and document what exists now. A website move can affect the site itself, domain, DNS, SSL, email, forms, analytics, redirects, backups, and customer workflows. …

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Do You Need a Domain, Hosting, Email, or All Three?

May 12, 2026 by Tech Help Canada Staff
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A small business website often needs three related services: a domain, web hosting, and business email. They work together, but each one has a separate job. You may need one, …

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Domain vs Hosting vs Website: What’s the Difference?

May 12, 2026 by Tech Help Canada Staff
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Your domain, hosting, and website work together, but they are three different parts of your online presence. Mixing them up can make setup, troubleshooting, renewals, and redesigns more confusing than …

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Shared Hosting vs VPS Hosting: What Small Business Owners Should Know

May 12, 2026 by Tech Help Canada Staff
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Shared hosting and VPS hosting both give your website a place to run, but they are built for different levels of control, resource use, and technical responsibility. For many small …

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Web Hosting vs WordPress Hosting: Which One Should You Choose?

May 12, 2026 by Tech Help Canada Staff
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Web hosting and WordPress hosting both give your website a place to live online. The difference is that WordPress hosting is designed specifically for WordPress sites, while general web hosting …

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What Is Web Hosting? A Clear Guide for Small Business Owners

May 12, 2026 by Tech Help Canada Staff
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Web hosting is the service that makes your website available online. It stores the files, images, code, and database your site needs, then sends that information to visitors when they …

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What to Do After Buying Web Hosting

May 12, 2026 by Tech Help Canada Staff
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After you buy web hosting, the next steps depend on whether you are launching a new website, moving an existing one, or connecting a domain you already own. The goal …

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What to Do Before Buying Web Hosting

May 12, 2026 by Tech Help Canada Staff
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Buying web hosting is easier when you know what the website needs before you choose a plan. A few checks up front can prevent domain confusion, email interruptions, missing SSL, …

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What to Look for in a Small Business Web Hosting Plan

May 12, 2026 by Tech Help Canada Staff
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A small business hosting plan should fit the website you are building, the person who will manage it, and the level of risk your business can tolerate if something goes …

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Tech Help Canada Hosting: Getting Started Guide

May 12, 2026 by Tech Help Canada Staff
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Getting started with hosting is easier when you know what each part is supposed to do. Your domain, website, hosting plan, SSL, email, and DNS settings all work together, but …

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Web Hosting Glossary for Small Business Owners

May 12, 2026 by Tech Help Canada Staff
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Hosting terms can feel more complicated than the tasks themselves. This glossary explains common website, hosting, domain, DNS, email, WordPress, and security terms in everyday words so you can make …

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Web Hosting Help for Small Business Owners

May 12, 2026 by Tech Help Canada Staff
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Web hosting is one of those things you may not think about until something stops working. Your website will not load. Your contact form stops sending messages. Your new domain …

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Website Launch Checklist for Small Businesses

May 12, 2026 by Tech Help Canada Staff
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Launching a small business website is not just about making the design look finished. The site also needs to load at the right domain, work on mobile, protect visitors with …

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