The Do’s and Don’ts of Using AI Responsibly

Woman speaking into a smartphone indoors, illustrating how people use AI on their phones today

AI is now part of everyday work, but responsible use hasn’t always kept pace with adoption. In KPMG and the University of Melbourne’s 2025 global study, 47% of employees said …

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Why AI Is Getting Built Into the Software Teams Already Use

Two coworkers looking at a laptop together in an office while others work in the background

AI didn’t suddenly move beyond the chat window. That shift started earlier. OpenAI rolled out ChatGPT plugins in 2023. Microsoft announced Copilot across Word, Excel, PowerPoint, Outlook, and Teams in …

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CTR Study: AI Overviews Shrink Clicks but Citations Still Move the Needle

A group of coworkers gathered around a laptop in an office, smiling and looking at the screen during a team discussion.

For a while, the conversation around Google’s AI Overviews has boiled down to one simple takeaway: less traffic. That’s not wrong. It’s just incomplete. Clicks are getting harder to earn, …

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